Privacy policy

CATIE Privacy Statement

At the Canadian AIDS Treatment Information Exchange (“CATIE”), we are committed to protecting your privacy and safeguarding any personal information that you might give us.

The purpose of this Privacy Statement is to inform you about the types of Personal Information that CATIE collects, uses and discloses. It explains how we use and disclose that information, the choices you have regarding such use and disclosure, and how you may correct that information.

As we are a national charitable organization that transfers Personal Information across the borders of Canadian provinces and territories, this Privacy Statement is designed to meet the standards prescribed by the Personal Information Protection and Electronic Documents Act and the regulations thereunder (“PIPEDA”) as well as applicable provincial privacy legislation and regulations including the Personal Information Protection Act (Alberta), the Personal Information Protection Act (British Columbia), and An Act respecting the protection of personal information in the private sector (Quebec).

From time to time, we may make changes to this Privacy Statement. The Privacy Statement is current as of September 10, 2010. We will treat Personal Information in a manner consistent with the Privacy Statement under which it was collected and our Privacy Policy, unless we have your consent to treat it differently. This Privacy Statement applies to any information we collect or receive about you, from any source.

The following topics will be covered in this Privacy Statement:

• What is Personal Information?
• How do we collect your Personal Information?
• Where do we store your Personal Information?
• How do we use your Personal Information?
• How do we ensure the privacy of your Personal Information when dealing with third parties?
• When and how do we obtain your consent?
• What if the Personal Information we have on you is inaccurate?
• How fast will we respond to your written requests?
• What safeguards have we implemented to protect your Personal Information?
• How do you contact us regarding access to your Personal Information or our Privacy Policy and practices?

What is Personal Information?

“Personal Information” is any information that is identifiable with you, as an individual. This information may include but is not limited to your name, gender, date of birth, language of correspondence, mailing address, telephone number, fax number, e-mail address, and membership in an organization. Personal Information, however, does not include your name, business title or business address and business telephone number in your capacity as an employee of an organization.

How do we collect your Personal Information?

We will always collect your Personal Information by fair and lawful means (for example, when you become a member or a subscriber, use the CATIE website or speak to a CATIE representative). We collect Personal Information from you where we have obtained your consent to do so or as otherwise permitted by law.

Where do we store your Personal Information?

We will keep the Personal Information that we collect at the CATIE offices in Toronto, Ontario.

How do we use your Personal Information?

Your personal information will only be used for the purpose for which you gave it to us unless we are required to do otherwise by law.

How do we ensure the privacy of your Personal Information when dealing with third parties?

We ensure that all third parties that are retained to perform services on our behalf and are provided with Personal Information are contractually required to observe the intent of this Privacy Statement and our Privacy Policy and practices.

When and how do we obtain your consent?

Implied consent is reasonably inferred by CATIE when you voluntarily provide your personal information to us either orally, electronically or in writing, so that we can supply the service you request.

What if the Personal Information we have on you is inaccurate?

At any time, you can question the accuracy or completeness of your Personal Information in our records. If you successfully demonstrate that your Personal Information in our records is inaccurate or incomplete, we will amend the Personal Information as required. Where appropriate, we will transmit the amended information to third parties having access to your Personal Information.

How fast will we respond to your written requests?

We will attempt to respond to, or take action in respect of, each of your written requests not later than thirty (30) days after receipt of such requests. We will advise you in writing if we cannot meet your requests within this time limit. You have the right to make a complaint to the federal Privacy Commissioner in respect of this time limit.

What safeguards have we implemented to protect your Personal Information?

We have implemented physical, organizational, contractual and technological security measures to protect your Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification. The only employees who are granted access to your Personal Information are those with a business “need-to-know” or whose duties reasonably require such information. All staff that have access to Personal Information are required to sign a confidentiality agreement.

How do you contact us regarding access to your Personal Information or more information regarding our Privacy Policy and practices?

All comments, questions, concerns or complaints regarding your Personal Information or our Privacy Policy and practices, should be forwarded to our privacy officer as follows.

In writing:

Privacy Officer
Canadian AIDS Treatment Information Exchange
505-555 Richmond Street, West
Toronto, ON M5V 3B1

Email:

privacy@catie.ca

For information on CATIE’s online privacy policy, see Your Privacy Online – Our Policy.